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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Donald Hammock

September 16, 2023

5  out of  5 rating by Donald Hammock
"I just want to give a shout out to Jeremy Harmel, Kelly Arrington, and Penny Jones for their excellent customer service at State Farm. Jeremy has been my family’s agent and friend for over 20 years. They always take care of my family and take the extra step to make sure everything is done correctly. Thank you!! Jeremy Harmel State Farm Jacksonville Texas!"

Laci Westbrook

June 20, 2023

5  out of  5 rating by Laci Westbrook
"Kimberly Leatherman, part of Jeremy Harmel’s State Farm Insurance team, has been my agent since November-ish of 2022 as I was going through a divorce and moving into my own place and needing to be on my own insurance. She exhibited complete and utter kindness towards me and helped me get on my own car insurance, renters insurance and life insurance at an affordable rate for all 3! I will never do business with any other insurance agency. Thank you, Kimberly and State Farm, for treating me with such kindness and making me feel like more than just another customer and more like family :)"

Leah Hamilton Slider

May 10, 2023

5  out of  5 rating by Leah Hamilton Slider
"I have used Jeremy Harmel- State Farm Insurance- Agent Kelly Arrington for many years. Jeremy and Kelly go out of their way to make sure all my insurance needs are met and will call before anything changes on my insurance with a detailed explanation. My claims have always been handled thoroughly and as timely as possible. I love the hometown agent feel I get every time I walk into the office- I instantly know I will be taken care of. One less thing in life I don't have to worry about. Thumbs up all the way."

Blanca Lara

March 28, 2023

5  out of  5 rating by Blanca Lara
"They are the best insurance also the people that work there are so polite so sweet."


March 24, 2023

5  out of  5 rating by ARRIAGA BROTHERS
"Stacey always takes care of my questions and needs!! Perfect customer service. State Farm is the Best!"


February 23, 2023

5  out of  5 rating by Drankk
"Rachel made the process quick and easy for me! Very pleased."

Katelyn Brazell

September 16, 2022

5  out of  5 rating by Katelyn Brazell
"Wonderful staff!"

Forrestor Caldwell

June 15, 2022

5  out of  5 rating by Forrestor Caldwell
"They are helpful and courteous every time I have a question."

Taylor Meyers

November 12, 2021

5  out of  5 rating by Taylor Meyers
"Great agent"

Floyd Satterwhite

August 26, 2021

5  out of  5 rating by Floyd Satterwhite
"They are very nice people great hospitality and personality"


August 18, 2021

5  out of  5 rating by C W
"Love them!!!! Check out their rates. They are great!!!!"

Brandon Smith

July 7, 2021

5  out of  5 rating by Brandon Smith
"I’ve been with StateFarm for about a year! Stacy helped me lower my normal insurance cost and has been great throughout everything else. I got into a wreck earlier this year and immediately got taken care of thanks to Stacy and the rest of Jeremys team! I definitely recommend to anyone looking into this office!!"

Glenda Donahoe

December 15, 2020

5  out of  5 rating by Glenda Donahoe
"Very nice people and eager to serve."

Jan Dawson

December 11, 2020

4  out of  5 rating by Jan Dawson
"Professional insurance agent who takes the time to explain various options that are available."

Lisa Essex

September 8, 2020

5  out of  5 rating by Lisa Essex
"Little on the high side but great customer service and quick on claims."

Nanette Verhage

October 4, 2018

5  out of  5 rating by Nanette Verhage
"I've done business with State Farm for years. Jermey and his staff are wonderful people that care about YOU and your needs. From life, auto, home, and financial needs. These people are not just your good neighbor, they are like family."

Renee Jacquez

July 18, 2018

5  out of  5 rating by Renee Jacquez
"My agent made sure all was taken care in a timely manner and has always made themselves available when I've had to file any claims. Thank You!"

Daniel Scallon

April 1, 2018

5  out of  5 rating by Daniel Scallon
"I've been with State Farm and Jeremy as my agent for over 6 years. Highly recommend. Penny is professional and courteous, no hassles with claims, easy to work with, no complaints."

Nancy Ornelas

February 13, 2018

5  out of  5 rating by Nancy Ornelas
"I totally recommend State Farm! Mrs. Penny Jones, has helped me tremendously with my claims and they move quickly. So patience and always thriving to give me the best! Thank you State Farm for you have done for me!!!!"