State Farm® Insurance Agent Jeremy Harmel

"If you're looking for an insurance agent who truly cares, look no further. Austin is knowledgeable, professional, and always willing to go the extra mile to help. Working with Austin has been a great experience, and I highly recommend him to anyone looking for outstanding service from State Farm."

"Austin will do his best to give you the lowest car insurance and he’s nice guy and a honest guy. Statefarm is the way to go."

"They actually answered the phone. They’re a local business here in Jacksonville. I am so happy I got in touch with Austin . Honestly, now I am stress-free it’s half the price is the other policy I had in so much better it benefits me they take care of me. Thank you Susie Waller"

"I’ve truly enjoyed working with Jeremy Harmel’s office at State Farm in Jacksonville, Tx. Stacey & Penny are always professional & kind. They make sure i understand the details and i appreciate them!"

"Very much like family ♥️ I've known Mr. Jeremy, Mrs. Penny, And Mrs. Kimberly pretty much all of my life. During any situation that I had, they were just a phone call away! Greatly Appreciated ♥️"

"Penny, Kelly, and the whole team at Jeremy Harmel State Farm in Jacksonville, TX have been the best insurance folks we have had anywhere. We have had State Farm insurance for over 40 years in Iowa, South Carolina, Massachusetts, Colorado, California, Alaska and Texas. Penny has always been super responsive to any questions, concerns and coverage changes. Kelly is a master at handling claims and helping the customers (us) through the sometimes frustrating Claims process. We had a water damage claim on our house right as we were selling the property. The process took a long time since the new owners were more concerned about selling their house than finishing the renovation of the damage in their new house. We had the last of the claim payout due us when the work finally got finished. Kelly worked diligently with the new owners contractor so that 9 months later we finally got our final claim payment. Thanks Again to Penny, Kelly and the whole crew. We will miss you."

"Kimberly Leatherman is literally the best person I’ve ever worked with in insurance. As a homebuilder and working in property management, I need policies quick. Kimberly goes out of her way to help me. I can call or email her and she makes things happen. Thank you so much for making my life easier."

"I asked for copies of my car insurance IDs and got it emailed to me immediately. Emergency averted!"

"Love working with Kimberly, she has been great for the year we have used her. Always quick to answer and help out!"

"Have been with them for years, and Everytime I needed something or changed something - they helped out everytime. 10/10 would recommend."

"Perfect place to get insurance"

"Everyone is friendly, efficient, thorough. Always feel welcome when entering the office or calling on the phone. Highly recommend doing business here."

"Highly recommend super smooth experience, Austin Kirkpatrick was super friendly and helpful!!"

"Kimberly at State Farm has been an amazing resource for both my car and home insurance. She always provides personalized care and takes the time to answer all my questions. Thank you for your excellent customer service — it’s truly appreciated!"

"Great service and wonderful staff! Huge thanks to Austin Kirkpatrick for really helping me out."

"I was wanting to see if I could get my car insurance lowered and I switched to StateFarm 1910 S. Jackson St. I met with Austin Kirkpatrick, one of their agents, and I had a great experience. Not only did I get my price lowered, Austin added renter’s insurance which I much needed and still kept my price at a way lower rate than what I had!! Austin is very knowledgeable and everyone there was so personable and kind and willing to help in any way. I made a great decision changing to StateFarm."

"Just got insured with them and my agent was Austin Kirkpatrick. He was super friendly and easy to talk with. I needed home insurance and Austin was very knowledgeable and thorough when explaining my options. I would recommend them to anyone in the Jacksonville area!"

"Greatest people in Texss I love them cause the love me and takes care of business when it arrives!"

"Above and Beyond Service for My Family

Finding affordable and reliable auto insurance for myself and two teenage drivers felt overwhelming—until I connected with State Farm, Jeremy Harmel and Penny Jones. From the very beginning, they took the time to truly understand our needs and walked me through every step with patience and care.

What impressed me most was their commitment to helping me find every possible discount. They didn’t just sell me a policy—they worked hard to make sure I could afford the right coverage for my family. They answered all my questions, (I had a lot!) and made the entire process feel simple and manageable.

Thanks to their efforts, I now have peace of mind knowing we’re protected without breaking the bank. I’m so grateful for their honesty, knowledge, and dedication. I highly recommend them to anyone looking for thoughtful, personalized insurance help—especially families with teen drivers!"

"Kelly is my Hero! I can email her with the silliest question and she always has an answer for me. These are home town people that actually speak when they see you."

"Needed help with my online payment, and beacon app. Ruby was so friendly and helpful. Love making payments over the phone with her! I have been with Jeremy & State Farm for over 5 years now! I have never had a problem."

"I have used State Farm for home and auto insurance for over 15 years and the staff is the best! Ruby is always so helpful and kind whether I go in person or call in."

"I love using State Farm! The entire staff is incredibly nice and extremely helpful. Nothing takes long and it’s a very smooth process. Huge ‘thank you’ to Kimberly for helping the these last few weeks when I came to her with so many changes to my account. Thank you State Farm!!"

"Adjuster was very thorough and responsive. Working in roofing and with insurance on a regular basis I was very impressed. Kelly and Jeremy's office staff was a pleasure to work with."

"I have only been with State Farm a short time, but the staff have already taken great care of my family."