State Farm® Insurance Agent Jeremy Harmel

"Kimberly at State Farm has been an amazing resource for both my car and home insurance. She always provides personalized care and takes the time to answer all my questions. Thank you for your excellent customer service — it’s truly appreciated!"

"Great service and wonderful staff! Huge thanks to Austin Kirkpatrick for really helping me out."

"I was wanting to see if I could get my car insurance lowered and I switched to StateFarm 1910 S. Jackson St. I met with Austin Kirkpatrick, one of their agents, and I had a great experience. Not only did I get my price lowered, Austin added renter’s insurance which I much needed and still kept my price at a way lower rate than what I had!! Austin is very knowledgeable and everyone there was so personable and kind and willing to help in any way. I made a great decision changing to StateFarm."

"Just got insured with them and my agent was Austin Kirkpatrick. He was super friendly and easy to talk with. I needed home insurance and Austin was very knowledgeable and thorough when explaining my options. I would recommend them to anyone in the Jacksonville area!"

"Greatest people in Texss I love them cause the love me and takes care of business when it arrives!"

"Above and Beyond Service for My Family Finding affordable and reliable auto insurance for myself and two teenage drivers felt overwhelming—until I connected with State Farm, Jeremy Harmel and Penny Jones. From the very beginning, they took the time to truly understand our needs and walked me through every step with patience and care. What impressed me most was their commitment to helping me find every possible discount. They didn’t just sell me a policy—they worked hard to make sure I could afford the right coverage for my family. They answered all my questions, (I had a lot!) and made the entire process feel simple and manageable. Thanks to their efforts, I now have peace of mind knowing we’re protected without breaking the bank. I’m so grateful for their honesty, knowledge, and dedication. I highly recommend them to anyone looking for thoughtful, personalized insurance help—especially families with teen drivers!"

"Kelly is my Hero! I can email her with the silliest question and she always has an answer for me. These are home town people that actually speak when they see you."

"Needed help with my online payment, and beacon app. Ruby was so friendly and helpful. Love making payments over the phone with her! I have been with Jeremy & State Farm for over 5 years now! I have never had a problem."

"I have used State Farm for home and auto insurance for over 15 years and the staff is the best! Ruby is always so helpful and kind whether I go in person or call in."

"I love using State Farm! The entire staff is incredibly nice and extremely helpful. Nothing takes long and it’s a very smooth process. Huge ‘thank you’ to Kimberly for helping the these last few weeks when I came to her with so many changes to my account. Thank you State Farm!!"

"Adjuster was very thorough and responsive. Working in roofing and with insurance on a regular basis I was very impressed. Kelly and Jeremy's office staff was a pleasure to work with."

"I have only been with State Farm a short time, but the staff have already taken great care of my family."

"They always treat me well and offer me a drink."

"We have been with State Farm for over 45 years. They have ALWAYS gone above and beyond to take care of us. They are easily accessible and ready to help."

"We’ve been State Farm customers for over 27 years with a different agent/office. After some issues with that agent, that I won’t get into, and not wanting to lose the great service of State Farm, we decided to change to Jeremy Harmel. Immediately Jeremy had our policies transferred, had us come in for a visit, went over our home and auto insurance with a fine tooth comb, and presented a plan that would save us money. During this process he found over $2000 that we should have gotten reimbursed for on a claim in 2020, and through his diligence was able to recoup these funds for us. This agent and his staff are vigilant and meticulous in their support of their clients. Thank you Jeremy, Kelly and everyone at this location."

"I’ve been with StateFarm for about a year! Stacy helped me lower my normal insurance cost and has been great throughout everything else. I got into a wreck earlier this year and immediately got taken care of thanks to Stacy and the rest of Jeremys team! I definitely recommend to anyone looking into this office!! The entire staff is phenomenal"

"I just want to give a shout out to Jeremy Harmel, Kelly Arrington, and Penny Jones for their excellent customer service at State Farm. Jeremy has been my family’s agent and friend for over 20 years. They always take care of my family and take the extra step to make sure everything is done correctly. Thank you!! Jeremy Harmel State Farm Jacksonville Texas!"

"Kimberly Leatherman, part of Jeremy Harmel’s State Farm Insurance team, has been my agent since November-ish of 2022 as I was going through a divorce and moving into my own place and needing to be on my own insurance. She exhibited complete and utter kindness towards me and helped me get on my own car insurance, renters insurance and life insurance at an affordable rate for all 3! I will never do business with any other insurance agency. Thank you, Kimberly and State Farm, for treating me with such kindness and making me feel like more than just another customer and more like family :)"

"I have used Jeremy Harmel- State Farm Insurance- Agent Kelly Arrington for many years. Jeremy and Kelly go out of their way to make sure all my insurance needs are met and will call before anything changes on my insurance with a detailed explanation. My claims have always been handled thoroughly and as timely as possible. I love the hometown agent feel I get every time I walk into the office- I instantly know I will be taken care of. One less thing in life I don't have to worry about. Thumbs up all the way."

"They are the best insurance also the people that work there are so polite so sweet."

"Stacey always takes care of my questions and needs!! Perfect customer service. State Farm is the Best!"

"Rachel made the process quick and easy for me! Very pleased."

"Wonderful staff!"

"They are helpful and courteous every time I have a question."

"Great agent"